Sarah Thompson

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Property Management was always meant to be for Sarah, growing up in Auckland with her parents in Real Estate. Sarah has spent 12 years in property management, so has seen it all. Prior to property management Sarah spent 15+ years in the Hospitality Industry.

Sarah brings to the team, strong customer service, honesty and a strong work ethic , which benefits not only her client/landlords but also her tenants. With her no nonsense but friendly demeaner, Sarah embraces the challenges that property managers face on a daily basis.

Sarah has just completed her Level 4 Property Management Certificate.

When not working Sarah enjoys spending time with her 2 boys, family and fur babies.

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Sue Christie

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Sue came to Goodwins after a period managing a relationship team in the holiday home industry and has had an extensive background in the accommodation sector of the hospitality industry, at management level.

Her efficiency, follow through and attention to detail are second to none and her “can do” attitude will ensure your property is very well cared for and your returns maximised.

In 2020 these efforts were recognised as she won the REINZ Rising Star – Residential Property Manager of the Year award.

Sue is well known for her empathetic nature and her sense of humour and outside of the office, she loves to entertain and is busy with extended family.

 

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Sophia Goodwin

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Meet Sophia, a dynamic individual with a diverse background, adding a unique perspective to the Goodwins team. New Zealand born, she began her career as a hairdresser but soon craved more. Her adventurous spirit led her to work aboard international cruise ships for six years, broadening her horizons and honing her exceptional interpersonal and communication skills.

As the dedicated and efficient Frontline Administrator at Goodwins, Sophia thrives in her role. Her unwavering attention to detail and proactive nature ensure seamless and efficient office operations. With a well-organised approach, she manages multiple tasks and prioritises effectively, guaranteeing flawless execution of all administrative processes.

Outside of work, Sophia cherishes quality time with her beloved family and close-knit circle of friends, creating lasting memories and sharing unforgettable experiences. Sophia’s multifaceted background and impressive skill set make her an invaluable asset to the Goodwins team. Moreover, her worldly experiences allow her to connect with others on a deeper level, adding warmth and understanding to every interaction.

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Tina Chang

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Originally from Taiwan, Tina moved to New Zealand in 2009 and has the added advantage of being bilingual, speaking both English and Mandarin.

With an eye for detail and a strong belief in efficiency and great customer service, she is passionate about prior planning and organisational skills- creating strong and lasting relationships with both landlords and tenants.

Whether you are making the decision to have your property professionally managed for the first time; or if you are a seasoned investor looking to move your portfolio from another company, Tina understands this process can be daunting for you. Having worked in customer-facing roles for most of her career, she thrives on working collaboratively with landlords to find solutions for their property management needs and requirements.

Tina enjoys helping landlords to make sure they are maximising their investments with a personalised approach. She doesn’t stand for rent arrears and quickly acts in her client’s best interest. She believes that in business, customer satisfaction and prompt communication are key.

Organised and friendly, she always strives to exceed client expectations and deliver exceptional results.

Jake Cartwright

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Introducing Jake Cartwright, our dynamic new cadet property manager with a unique background in the construction industry. Jake’s journey began as a builder apprentice, where he honed his skills and developed a keen eye for property maintenance and enhancement. With over 5 years of hands-on experience in construction, Jake seamlessly transitioned into the role of property management, bringing a wealth of technical knowledge and a practical approach to our team.

Born and raised in Auckland, Jake is a passionate outdoors enthusiast with a particular love for snowboarding, skiing, and NZ’s beautiful mountains, Cadrona being his favourite spot. His background in the instructing industry and past participation in North Island championships speak to his commitment to excellence and continual self-improvement.

What sets Jake apart is not just his technical prowess but also his friendly and easy-going demeanour. Landlords and tenants alike can expect a personalised and efficient approach to property management, ensuring both the quality of living spaces for tenants and peace of mind for property owners. With Jake at the helm, you can trust that your property is in capable hands, receiving the attention and care it deserves.

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Monica McFarlane

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Introducing Monica, our seasoned Property Management Specialist with over 5 years of industry experience. Hailing from the picturesque landscapes of Adelaide, Australia, Monica recently made the vibrant city of Auckland her new home after a successful stint in Hamilton.

With a passion for creating seamless and enjoyable living experiences, Monica brings a wealth of knowledge to our Property Management to our team. Her dedication to fostering positive relationships with both landlords and tenants reflects her commitment to ensuring every property thrives under her care. Having multiple investment properties herself, Monica has an innate understanding of what fellow landlords desire – a proactive, efficient, and reliable property management experience.

Beyond the professional realm, Monica finds joy in the company of friends and embarking on leisurely walks with their cherished dog, Ziggy, accompanied by her fiancé, Jack. This holistic approach to life resonates in Monica’s professional ethos, where a balance of efficiency and a personal touch creates an unparalleled Property Management experience.

Welcome Monica to our Auckland team, where expertise meets passion, experience, efficiency, and a commitment to exceptional service converge.

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Caitlan Barrett

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Originally from England, Caitlan moved to New Zealand at the age of 10, and her journey has since taken her across the globe. Having lived in Australia, England, and Canada, Caitlan has developed a rich understanding of diverse cultures and communities, which she brings to her work in property management. Now based in Auckland since 2022, Caitlan has a deep appreciation for the variety of lifestyles and opportunities that make the real estate market so dynamic. 

With previous experience as a receptionist at a real estate firm in Cairns, Australia, Caitlan gained valuable industry insight and honed her customer service skills. After returning to New Zealand to pursue her passion for real estate, she joined the Goodwin team in November 2024. Although new to the property management field, Caitlan brings a strong passion for real estate and a solid background in customer-facing roles, making her an exceptional asset to the Goodwin team.

Known for her friendly, approachable demeanor and natural talent for building lasting relationships, she thrives in creating positive connections with both landlords and tenants. Caitlan provides top-tier property management support and is committed to delivering seamless, efficient experiences for everyone she works with. Her global perspective and strong communication skills, combined with her drive for excellence, make her a trusted resource for Goodwins and its clients.